Vinted Shoppers Share Displeasure Regarding Size Updates
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has altered its sizing categories for women's and children's garments but did not contact all users about the change.
Digital Channels Response
Countless users and merchants are posting online claiming that product pages now present a different size category versus the original listing due to the recalibration.
Vinted explained the revised method more closely matches similar services.
It has advised users to check their listings and manually change the size where appropriate, which has left users frustrated.
Measurement Approach Changes
Earlier, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size used to be a 12 but is now a UK 16-18.
User Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Another user, located in Scotland, stated items she posted with size 14 tags were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.
Required Changes
Another shopper, located in England, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she explained.
Service Background
The app has more than 100 million members, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: last year, the service retracted a modification regarding delivery choices after backlash from users.
